Every year, we see dental coding evolving and becoming more complex than ever. 2024 wasn’t different, as we saw 16 dental code changes. The trend is likely to continue in 2025. So, it is understandable that one major reason for claim denials is inaccurate coding caused by confusing and resembling codes.
Two resembling codes that cause tremendous confusion are D4341 and D4342 for Periodontal Scaling and Root Planing. Inaccurate documentation of these codes pertaining to extensive and local dental treatments results in claim denials and loss of revenue for dental practices.
So, it is pertinent for dental practices, billers, and coders to be aware of the intricacies involved in these codes for correct documentation and the treatments delivered. To make it easy for you, we’re going to talk about the difference between these codes, how to bill for scaling and root planing for periodontal disease, the chances of errors, and how to avoid them for complete reimbursements.
Before we go into detail, let’s tell you what is scaling and root planing.
What is Scaling and Root Planing?
Scaling and root planing is a non-surgical dental treatment recommended to patients suffering from periodontal disease. Patients suffer from this dental ailment due to infection and inflammation of the gums and bones surrounding the teeth.
It involves deep cleaning and a non-invasive procedure to combat plaque and tartar. Tooth scaling is done to scrape the plaque and tartar from the gum line, while root planing is done to smoothen the rough and uneven spots on the root.
Scaling and tooth planing help to get rid of bacteria, resulting in a clean surface area for gums to reattach to the teeth. The process is delivered on an outpatient basis after administering local anesthesia. The tools required in the process are a scaler and a curette. Scaling also involves the usage of lasers and other ultrasonic equipment.
In its initial stages, periodontal disease is also referred to as Gingivitis. It is responsible for swollen and red gums and may also result in bleeding. If not treated on time, Gingivitis may become periodontitis and require scaling and root planing to counter it.
How is Scaling and Root Planing Coded?
When it comes to documentation and billing for scaling and root planing, dental billers and coders use varying codes based on the condition of the patient and diagnosis. These include:
- D4341: periodontal scaling and root planing – four or more teeth per quadrant.
- D4342: periodontal scaling and root planing – one to three teeth per quadrant.
Useful Tip While Coding
For the correct submission of SRP claims and to achieve full reimbursements, ensure you submit the following details.
Number of teeth involved, a detailed narrative of periodontal condition, periodontal charting showing pocket depth of 4mm or more, any bleeding or probing, suppuration, mobility, involvement of furcation, clinical attachment loss, x-rays showing radiographic bone loss and the stage of periodontitis.
Common Challenges When Reporting These Codes
According to the American Dental Association, there are various challenges faced while documenting and billing D4341 and D4342. These challenges may result in complications and denial even if the patient has abnormal pocket depths. Following are some of the common challenges faced in claim creation and submission for scaling and root planing.
Lack of Clarity
The first challenge highlighted by the American Dental Association is the lack of clarity in insurance policies. According to the ADA, “the same payer may reimburse a claim on a patient with 4mm pockets but, at other times, may deny the same procedure for another patient who had the same or similar clinical presentation.”
No Specific Payment Guidelines
Insurance providers may not provide clear reimbursement guidelines. For instance, an insurance company may offer different reimbursements to multiple employee groups. Payors may alter reimbursement for scaling and planing for an employer based on the employer’s:
- Preferred or negotiated benefit design
- Analysis of the employer’s claims history, or
- Recommendations of their benefits consultant
Criteria Changes by The Insurance
Although the regulations clearly mention a pocket depth of 4mm or more as a common indicator for scaling and root planing, some insurances have their own criteria set regarding the pocket depths. These criteria may change from payor to payor.
Difference Between D4341 and D4342
Although both the codes – D4341 and D4342 – are quite similar in use and existence, the only difference between the two is the number of teeth involved in the procedure. The first of the two – D4341 – is defined as ‘perio scale and root pin 4’ while the latter is defined as ‘perio scale/root pin-1-3th quad’.
Simply saying, if loss of bone is experienced on one to three teeth, D4342 will be used in the claim for reimbursements. On the other hand, if the loss of bone is visible on four or more teeth per quadrant, then the biller has to use D4341 in the documentation.
Experts emphasize the fact that the person reporting these codes must be knowledgeable and aware of the difference between the two. Both codes being quite similar create confusion, and the person responsible for coding may use the wrong one, resulting in a denied claim and loss of revenue.
Billing Code | D4341 | D4342 |
Criteria | D4341 (Scaling and Root Planing, Four or More Teeth per Quadrant) | D4342 (Scaling and Root Planing, One to Three Teeth per Quadrant) |
Procedure | Deep cleaning (scaling and root planing) for four or more teeth in a quadrant. | Deep cleaning (scaling and root planing) for one to three teeth in a quadrant. |
Teeth Involved | More than three teeth in a quadrant (e.g., four or more). | One to three teeth in a quadrant. |
Severity of Condition | Typically for more extensive periodontal issues (e.g., moderate to severe gum disease). | Typically for less severe gum disease or localized areas. |
Treatment Time | Generally takes longer due to the larger number of teeth involved. | Generally quicker due to fewer teeth being treated. |
Common Billing Errors for D4341 and D4342
Let’s now enlighten you about some common coding errors made while billing dental codes D4341 and D4342.
Incorrect Quadrant vs. Tooth Number
The first common coding error is mentioning the wrong quadrant as compared to the teeth. It leads to denial and hinders the revenue flow of a dental practice dealing in scaling and root planning procedures. If a dental practitioner thinks that the correct code to apply is D4341, they must state the quadrant necessitating a complete nature of treatment.
In a situation where they must specify quadrants and instead submit the bill using individual teeth, it may lead to a denial or lowered revenue. The insurance may think of it as an ill practice that was performed intentionally to increase reimbursement.
Likewise, for D4342, mentioning the teeth in a quadrant is necessary. Specifying only the quadrant may not be enough and may result in the claim getting denied.
Inappropriate Code Selection
Another common coding error is the application of an extraneous code in the claim. Instances of such errors are quite common when an inexperienced person has to handle complex codes that are quite similar to each other, i.e., D4341 and D4342.
One reason is when the coding professional isn’t aware of the latest guidelines and mistakenly reports the dental codes using D4341 instead of D4342, as it refers to localized treatment and may result in inflated bills. Doing such a mistake will compel the payor to think of it as upcoding and fraudulent activity on the practice’s part.
Lack of Relevant Documentation
When claiming for scaling and root planning, the payors may ask the practice to submit solid evidence to back their decision to perform the treatment. The evidence may include X-rays showing a bone loss or area affected, i.e., gum line. Not being able to present clear proof will result in a denial.
If a dental practitioner or their staff want to apply codes for any of the two codes – D4341 and D4342 – they must mention the quadrants and the number of teeth involved in the treatment. Payors may demand periapical or bitewing X-rays as these confirm bone loss and the medical necessity to conduct an SRP procedure.
These X-rays are essential as they clearly show the condition of the teeth and the area around them, i.e., bone to dentists to assess the loss of bone associated with periodontal disease.
Not Recording the Duration of the Procedure
Before accepting the claim, the insurer may require proof of the appointment duration. They want this proof to validate that a dentist has spent the required amount of time on the patient and to confirm the complexity of the procedure coded using the codes D4341 or D4342.
A lengthy consultation shows the payor that the dental specialist has spent enough time cleaning and treating the patient’s teeth and gum. This condition is essential in interactions where all four quadrants are involved.
Mentioning the procedure duration shows that the dental practice has followed the established regulations mandated for care and must be reimbursed accurately for the codes mentioned.
How to Avoid Coding Errors for D4341 and D4342?
Following are some very useful coding tips on how to avoid errors while claiming reimbursement for D4341 and D4342.
- Ensure all the details regarding the procedure are properly documented and available.
- The dentists must maintain a thorough record of the meetings with the patient.
- Get knowledge about the usage of dental codes D4341 and D4342. Also, conduct training sessions for your staff to understand the billing intricacies of these codes.
- Ensure to follow the latest guidelines.
- Arrange regular coding audits for your practice. It is best to outsource audits to a leading medical billing audit company that ensures a detailed analysis of your practice.
- Take note of the suggested changes and make amendments.
- Always record the appointment and procedure duration, as payors may demand proof of the time spent with the patient and during the treatment when claiming for D4341 and D4342.
Outsourcing Billing for Scaling and Root Planing – D4341 and D4342.
To claim complete reimbursements on time and to maintain credibility for your practice, it is essential that you and your staff are aware of the latest guidelines and challenges involved in billing for scaling and root planning. However, as a dental specialist and someone related to the medical field, knowing technical details, communicating with payors, and finding time for billing may not be easy.
Outsourcing billing for the D4341 and D4342 codes for periodontal scaling and root planing is the most feasible solution in this case. It ensures correct coding and full and timely reimbursements for your practice. Leading dental billing companies like DRG will ensure that claims are created and submitted accurately using periodontal charting.